Privacy policy
Marques & Ribafeita LDA, hereinafter referred to as MUSA Padel, recognizes the importance of protecting the personal data of its customers and all those who visit the website www.musapadel.com and therefore, we have developed a behavioral security standard that complies with all requirements of the General Data Protection Regulation.
Users must carefully read our Privacy Policy. It has been written to be clear and simple, easy to understand and to help you voluntarily decide whether you wish to provide your personal data to MUSA Padel. In this sense, the user declares to be of legal age and that the data provided is true, accurate, complete and current, being responsible for any damages or losses, direct or indirect, that may result from failure to comply with this obligation. The user undertakes to notify MUSA or enter into their account any changes to the data provided. If the data entered belongs to a third party, the user declares that they have informed that third party of the conditions established in this document and obtained their permission to provide data to MUSA for the purposes indicated. If you have any questions about how we treat and protect your data, please contact us by email at musa4padel@gmail.com.
This privacy policy applies to all personal data collected via email musa4padel@gmail.com or private message sent to MUSA's Instagram page: @musapadel.
RESPONSIBILITIES
Your data will be processed by Marques & Ribafeita Lda, legal entity 518 381 722, with registered office at Av. Dr. Francisco Sá Carneiro, n277 3460-523 Tondela, hereinafter referred to as "MUSA". This company is responsible for the processing of personal data. After accepting the General Data Protection Regulation, you may contact MUSA on any matter related to this privacy policy, using the following contact details:
Email: musa4padel@gmail.com
Address: Av. Dr. Francisco Sá Carneiro, n277 3460-523, Tondela
Telephone: +351 964 873 170
REASONS FOR HANDLING AND LEGAL FRAMEWORK
The personal data processed on the website are:
- Collected during customer/user registration: name, address, telephone number, mobile phone, taxpayer number, date of birth, email address.
- Obtained by browsing the website: IP and device.
Why do we need your information? MUSA will process your personal data manually and/or electronically for the following purposes:
- Customer Management: The data collected through this website is necessary for the conclusion and execution of the purchase and sale contract. They are used to process and track orders and communicate with customers to process queries and complaints. The information requested during customer registration is mandatory, and without it the above purposes cannot be fulfilled.
- Marketing: If the customer gives their express consent when creating or changing their account, MUSA may process the data to send information about its products, news, campaigns, offers and birthday messages, using any communication channel communication, namely email, SMS or other types of automatic calls.
Consent to the processing of personal data for direct marketing can be withdrawn at any time using the customer's account settings by clicking "Unregister" which appears in all emails. Or by contacting the customer service team using the following email address: musa4padel@gmail.com
MUSA creates profiles based on information related to your purchases and searches. This information allows MUSA to send you personalized information tailored to your profile, with the aim of improving your shopping experience, in accordance with your consent.
RETENTION PERIOD
We keep your data only for as long as necessary within the context of the purpose for which it was collected. For the purposes described in this Privacy Policy, your personal data will be stored for no longer than 10 years from the date on which we receive your consent, or from the date of your last purchase, and only if you have not withdrawn your consent. consent during that time.
CONSENT
By consenting to this Privacy Policy, you are giving permission for your personal data to be processed specifically for the listed and selected purposes. If consent is legally necessary to process personal data, the data subject has the right to withdraw consent at any time, although this right does not compromise the lawfulness of the process carried out on the basis of prior consent and not the subsequent processing of the data. same data based on another legal reason, such as compliance with a contract or legal obligation to which MUSA may be subject. You can withdraw your consent via our email: musa4padel@gmail.com or Telephone Number: +351 964 873 170.
DISCLOSURE
MUSA may disclose users' personal data to third parties that provide services to MUSA, namely companies involved in the purchasing process and management of payment collections, transportation, storage, marketing, website hosting, banks. These companies receive only the personal data necessary to provide the necessary service and undertake to process this personal data exclusively for the purposes mentioned above.
DATA PROCESSOR
User data may be processed by an appropriate service provider contracted by MUSA. The service provider will process the data exclusively for the purposes established by MUSA and in accordance with any instructions issued by MUSA, strictly following the protection of personal data, information security and other applicable laws.
INTERNATIONAL DATA TRANSFERS
MUSA will process user data within the European Economic Area (EEA) and therefore does not provide for any international data transfer.
USER RIGHTS
As long as MUSA holds or processes personal data, any user may exercise the following rights free of charge and at any time:
- Right of Access: the right to request a copy of your information;
- Right to Rectification: the right to correct any data that you consider inaccurate or incomplete;
- Right to be Forgotten: in certain circumstances, as a user, you can request that we delete all your data from all our records;
- Right to Restrict Processing: when certain conditions are met to allow you to restrict processing;
- Right to Portability: the right to have your data transferred to another organization;
- Right to Object: the right to object to certain types of processing, such as direct marketing;
- The right to object to automated processing, including profiling;
- Right to Legal Appeal: if MUSA refuses your request in accordance with access rights, we will explain why. As a user you have the right to complain as described below.
The above rights can be exercised by email: musa4padel@gmail.com or by registered letter to the address:
Av. Dr. Francisco Sá Carneiro, nº 277 3460-523, Tondela
COMPLAINTS
If a user wishes to lodge a complaint about the way their personal data is being processed by MUSA, or about the way their complaint was processed, they have the right to complain directly to the supervisory body and MUSA.
MUSE:
Av. Dr. Francisco Sá Carneiro, nº 277 3460-523, Tondela
Supervisory Body Contacts:
National Data Protection Commission – CNPD
Rua de São Bento, No. 148 3rd
1200-821 Lisbon
Telephone: +351 213 928 400
Fax: +351 213 976 832
Email: geral@cnpd.pt.
MANDATORY DATA
The data kept in the customer's account and marked with an asterisk (*) are mandatory to fulfill the established purpose. Therefore, if the user does not provide this data, MUSA will not be able to fulfill your request.
AUTOMATED DECISIONS
MUSA can prepare user profiles that enable automated decisions based on personal characteristics, preferences, behavioral history and location. In these cases, the user has the right to demand human intervention in that decision, express their point of view and contest the decision made by MUSA.
COOKIES
Cookies are small text files sent to your computer or mobile device when you visit websites. They improve customers' browsing performance and experience by allowing them to store and retrieve information about their browsing habits to personalize browsing according to their choices.
The Cookies collected by MUSA do not allow the user to be identified, as they only store generic information, namely the form and/or location of access and the way in which the websites are used. Therefore, they only absorb information related to the user's preferences. These are the types of cookies we use on www.musapadel.com
Session Cookies: these are temporary cookies that remain in the browser's cookie file until you leave the website. Therefore, cookies are not registered on the user's hard drive. The information obtained from these cookies is used to analyze web traffic patterns, providing a better experience and improving content for easier use.
Analytical Cookies: These are cookies processed by us or third parties, which allow us to quantify the number of users and carry out statistical measurements and analyzes of how users are using the service offered. We examine how you browse our website, with the aim of improving the provision of products or services we offer.
If you do not allow cookies, you can disable them in your internet browser, but you should bear in mind that this may prevent some web pages from being displayed correctly.
If you prefer not to allow cookies, you can disable them in the browser you use, but you should be aware that this may prevent some web pages from being displayed correctly.
All browsers allow users to accept, refuse or delete cookies by selecting these actions in the browser's advanced settings. Cookies can be configured in the "Options" or "Preferences" menu. Please note, however, that disabling cookies may prevent some web services from functioning properly and may affect your browsing experience on the website in whole or in part.
PERSONAL DATA PROTECTION MEASURES
MUSA uses several appropriate technical and organizational measures to protect users' personal data, including the use of secure servers, firewall and encryption of application and communications data.
CHANGES TO THE PRIVACY POLICY
MUSA will update this Privacy Policy from time to time. We ask that you periodically check this document to stay up to date.
November 5, 2024
Users must carefully read our Privacy Policy. It has been written to be clear and simple, easy to understand and to help you voluntarily decide whether you wish to provide your personal data to MUSA Padel. In this sense, the user declares to be of legal age and that the data provided is true, accurate, complete and current, being responsible for any damages or losses, direct or indirect, that may result from failure to comply with this obligation. The user undertakes to notify MUSA or enter into their account any changes to the data provided. If the data entered belongs to a third party, the user declares that they have informed that third party of the conditions established in this document and obtained their permission to provide data to MUSA for the purposes indicated. If you have any questions about how we treat and protect your data, please contact us by email at musa4padel@gmail.com.
This privacy policy applies to all personal data collected via email musa4padel@gmail.com or private message sent to MUSA's Instagram page: @musapadel.
RESPONSIBILITIES
Your data will be processed by Marques & Ribafeita Lda, legal entity 518 381 722, with registered office at Av. Dr. Francisco Sá Carneiro, n277 3460-523 Tondela, hereinafter referred to as "MUSA". This company is responsible for the processing of personal data. After accepting the General Data Protection Regulation, you may contact MUSA on any matter related to this privacy policy, using the following contact details:
Email: musa4padel@gmail.com
Address: Av. Dr. Francisco Sá Carneiro, n277 3460-523, Tondela
Telephone: +351 964 873 170
REASONS FOR HANDLING AND LEGAL FRAMEWORK
The personal data processed on the website are:
- Collected during customer/user registration: name, address, telephone number, mobile phone, taxpayer number, date of birth, email address.
- Obtained by browsing the website: IP and device.
Why do we need your information? MUSA will process your personal data manually and/or electronically for the following purposes:
- Customer Management: The data collected through this website is necessary for the conclusion and execution of the purchase and sale contract. They are used to process and track orders and communicate with customers to process queries and complaints. The information requested during customer registration is mandatory, and without it the above purposes cannot be fulfilled.
- Marketing: If the customer gives their express consent when creating or changing their account, MUSA may process the data to send information about its products, news, campaigns, offers and birthday messages, using any communication channel communication, namely email, SMS or other types of automatic calls.
Consent to the processing of personal data for direct marketing can be withdrawn at any time using the customer's account settings by clicking "Unregister" which appears in all emails. Or by contacting the customer service team using the following email address: musa4padel@gmail.com
MUSA creates profiles based on information related to your purchases and searches. This information allows MUSA to send you personalized information tailored to your profile, with the aim of improving your shopping experience, in accordance with your consent.
RETENTION PERIOD
We keep your data only for as long as necessary within the context of the purpose for which it was collected. For the purposes described in this Privacy Policy, your personal data will be stored for no longer than 10 years from the date on which we receive your consent, or from the date of your last purchase, and only if you have not withdrawn your consent. consent during that time.
CONSENT
By consenting to this Privacy Policy, you are giving permission for your personal data to be processed specifically for the listed and selected purposes. If consent is legally necessary to process personal data, the data subject has the right to withdraw consent at any time, although this right does not compromise the lawfulness of the process carried out on the basis of prior consent and not the subsequent processing of the data. same data based on another legal reason, such as compliance with a contract or legal obligation to which MUSA may be subject. You can withdraw your consent via our email: musa4padel@gmail.com or Telephone Number: +351 964 873 170.
DISCLOSURE
MUSA may disclose users' personal data to third parties that provide services to MUSA, namely companies involved in the purchasing process and management of payment collections, transportation, storage, marketing, website hosting, banks. These companies receive only the personal data necessary to provide the necessary service and undertake to process this personal data exclusively for the purposes mentioned above.
DATA PROCESSOR
User data may be processed by an appropriate service provider contracted by MUSA. The service provider will process the data exclusively for the purposes established by MUSA and in accordance with any instructions issued by MUSA, strictly following the protection of personal data, information security and other applicable laws.
INTERNATIONAL DATA TRANSFERS
MUSA will process user data within the European Economic Area (EEA) and therefore does not provide for any international data transfer.
USER RIGHTS
As long as MUSA holds or processes personal data, any user may exercise the following rights free of charge and at any time:
- Right of Access: the right to request a copy of your information;
- Right to Rectification: the right to correct any data that you consider inaccurate or incomplete;
- Right to be Forgotten: in certain circumstances, as a user, you can request that we delete all your data from all our records;
- Right to Restrict Processing: when certain conditions are met to allow you to restrict processing;
- Right to Portability: the right to have your data transferred to another organization;
- Right to Object: the right to object to certain types of processing, such as direct marketing;
- The right to object to automated processing, including profiling;
- Right to Legal Appeal: if MUSA refuses your request in accordance with access rights, we will explain why. As a user you have the right to complain as described below.
The above rights can be exercised by email: musa4padel@gmail.com or by registered letter to the address:
Av. Dr. Francisco Sá Carneiro, nº 277 3460-523, Tondela
COMPLAINTS
If a user wishes to lodge a complaint about the way their personal data is being processed by MUSA, or about the way their complaint was processed, they have the right to complain directly to the supervisory body and MUSA.
MUSE:
Av. Dr. Francisco Sá Carneiro, nº 277 3460-523, Tondela
Supervisory Body Contacts:
National Data Protection Commission – CNPD
Rua de São Bento, No. 148 3rd
1200-821 Lisbon
Telephone: +351 213 928 400
Fax: +351 213 976 832
Email: geral@cnpd.pt.
MANDATORY DATA
The data kept in the customer's account and marked with an asterisk (*) are mandatory to fulfill the established purpose. Therefore, if the user does not provide this data, MUSA will not be able to fulfill your request.
AUTOMATED DECISIONS
MUSA can prepare user profiles that enable automated decisions based on personal characteristics, preferences, behavioral history and location. In these cases, the user has the right to demand human intervention in that decision, express their point of view and contest the decision made by MUSA.
COOKIES
Cookies are small text files sent to your computer or mobile device when you visit websites. They improve customers' browsing performance and experience by allowing them to store and retrieve information about their browsing habits to personalize browsing according to their choices.
The Cookies collected by MUSA do not allow the user to be identified, as they only store generic information, namely the form and/or location of access and the way in which the websites are used. Therefore, they only absorb information related to the user's preferences. These are the types of cookies we use on www.musapadel.com
Session Cookies: these are temporary cookies that remain in the browser's cookie file until you leave the website. Therefore, cookies are not registered on the user's hard drive. The information obtained from these cookies is used to analyze web traffic patterns, providing a better experience and improving content for easier use.
Analytical Cookies: These are cookies processed by us or third parties, which allow us to quantify the number of users and carry out statistical measurements and analyzes of how users are using the service offered. We examine how you browse our website, with the aim of improving the provision of products or services we offer.
If you do not allow cookies, you can disable them in your internet browser, but you should bear in mind that this may prevent some web pages from being displayed correctly.
If you prefer not to allow cookies, you can disable them in the browser you use, but you should be aware that this may prevent some web pages from being displayed correctly.
All browsers allow users to accept, refuse or delete cookies by selecting these actions in the browser's advanced settings. Cookies can be configured in the "Options" or "Preferences" menu. Please note, however, that disabling cookies may prevent some web services from functioning properly and may affect your browsing experience on the website in whole or in part.
PERSONAL DATA PROTECTION MEASURES
MUSA uses several appropriate technical and organizational measures to protect users' personal data, including the use of secure servers, firewall and encryption of application and communications data.
CHANGES TO THE PRIVACY POLICY
MUSA will update this Privacy Policy from time to time. We ask that you periodically check this document to stay up to date.
November 5, 2024